Archive for March, 2009

The Price War Begins

March 31, 2009

At the start of the year the NOA predicted that vendors within the outsourcing industry may find themselves in a price war, both with each other and with end users. It appears that this prediction is now coming into fruition.
Gartner has released its report, “Potential Impact of Economic Downturn on IT Infrastructure [...]

So you can’t outsource risk?

March 20, 2009

I have just read in a recent article how you can’t outsource risk and am amazed that people still think this is the case. Of course maybe they mean you can’t outsource all risk? In fact, if you have managed to do that then you have probably outsourced your business to such an [...]

KPMG’s ‘Locations To Watch’

March 3, 2009

KPMG has released its ‘locations to watch’ report which outlines some emerging locations in the outsourcing market. In total 31 cities were highlighted as ones to watch within the outsourcing market and countries such as Australia, Ireland and Brazil have all had cities highlighted as threats to India’s BPO stronghold.
However, it is difficult to compare [...]